Privacy Policy

1. Introduction

At Cite Craft, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our academic marketplace and interact with Clients and Experts.

2. Information We Collect

We collect information to facilitate secure academic services and escrow payments, including:

• Personal Data: Identifiable information such as your name, email address, and academic credentials.
• Project Data: Documents, research requests, and direct messages exchanged between Clients and Experts within the Work Room.
• Financial Data: Transaction records for Escrow funding and payout routing. We do not store raw credit card numbers.

3. Escrow & Academic Confidentiality

Cite Craft protects academic integrity and payment security. Work materials shared during an active Escrow contract remain strictly confidential between the Client and the assigned Expert. Cite Craft administrators only access these materials in the event of a formal Dispute to act as neutral arbitrators.

4. How We Use Your Information

We use information collected about you to:

• Facilitate secure Escrow transactions and Wallet withdrawals.
• Match Client requests with verified academic Experts.
• Arbitrate disputes using transparent platform chat logs and delivery files.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

support@citecraft.cc